What is B2B?
B2B stands for Business to Business. This means that instead of a customer utilizing a company’s resources to fix their problem, it is a business with the need for resources. In regards to IT service, a customer may need his or her computer fixed every few months, but a business, often operating hundreds of computers at once as well as complex inter-company networking, may need IT service on a daily or weekly basis. In essence, B2B is simply a business doing something that another business doesn’t have the time or resources for, or would simply rather not worry about.
What are IT services?
Information Technology refers to the way computers and telecommunications equipment store, retrieve, transmit, and manipulate data. And as we all know, things can go awry in this category. Computers have their own language, and when they stop working, most humans don’t understand their language or why they’ve decided to kerplunk. It’s the IT specialists that can read this language and discover the reasons for your computer’s disturbance and find ways to bring it back to its normal working abilities.
Why do other companies want your B2B IT service?
A company’s interest in B2B IT services is often because outsourcing IT services means much less work for them. If our IT team is willing to come in and do all the IT work for a company, that means the company doesn’t have to hire individuals to work within their own company, they don’t have to have multiple IT people coming in to different departments within their company, and they’d have the same IT company coming back again and again rather than new uninformed people who don’t know what has occurred or been changed in the past. This keeps everything uniform, saving time and money on keeping a business’ computer system up and working.
Why PC Care Business?
- Knowledgeable technical staff – Solve problems the first time
- 24/7 Availability – There when your business and staff need IT
- Help-desk support for desktops, laptops, and personal devices
- Backup Continuity – Ensure the protection of your data
- PROACTIVE – So your business doesn’t respond to technology re-actively